In the UK’s journey towards sustainable living, innovative solar solutions are taking centre stage.
As the solar industry grows, plenty of companies jump on the renewable energy train, but aren’t experts in the quoting or installation process.
This can have several negative effects, from poorly designed systems or mistakes during the installation process.
So, how do you choose a solar company in the UK when there are so many options?
ECOfootprint Limited have been around for over a decade, and we’ve seen plenty of solar companies come and go.
We’ve put together the top 10 ways to vet a solar company and the potential red flags that come along with each recommendation.
If you need help to choose the right solar company, this article is for you!
- Experience and Expertise:
The longevity and reputation of a solar company often reflect its expertise and commitment to quality. Established companies have navigated various challenges, honed their skills, and built a legacy of trust.
There are companies with over a decade of experience, such as ECOfootprint Limited who have been installing solar panels in Doncaster and surrounding areas for 12+ years.
Red Flag Example: If a company is evasive about their past projects or reluctant to provide references, they might lack genuine experience.
- Certifications and Accreditations:
In the UK, genuine solar installers take pride in their industry certifications, showcasing their dedication to maintaining high standards and delivering quality service. Certifications are more than just badges; they’re a testament to a company’s proficiency and reliability.
Red Flag Example: If a company is hesitant or provides certifications that can’t be verified on official platforms, tread carefully.
- Local Knowledge:
The UK is diverse, and understanding regional specificities is crucial for optimal solar installation. A company rooted in local knowledge can anticipate challenges, from weather patterns to regional regulations, ensuring a seamless installation process.
Red Flag Example: If an installer seems unfamiliar with local council guidelines or regional challenges, they might lack the necessary local expertise needed for a smooth process from start to finish.
- Transparent Pricing:
A genuine solar company values transparency, ensuring that homeowners and business-owners understand every cost aspect. Detailed, itemised quotations reflect a company’s honesty and its commitment to keeping clients informed.
Red Flag Example: Ambiguous quotations or reluctance to discuss potential additional costs might indicate hidden fees.
- Warranty and After-sales Service:
Solar panels are a long-term investment, and the quality of after-sales service can significantly impact their efficiency. A company that offers robust warranties and is known for its post-installation support is likely to be a reliable partner for your solar journey.
Red Flag Example: Limited warranties or vague terms about after-sales service can be warning signs.
- Customer Reviews and Testimonials:
There are numerous platforms and forums where homeowners share their experiences. These testimonials, especially on independent platforms, can offer a candid look into a company’s operations and customer relations.
Take a look at a trusted review profile on Trust Pilot.
Red Flag Example: Multiple similar complaints on independent forums or defensive responses to feedback might hint at deeper issues.
- Customised Solutions:
Every home has unique energy needs. A dedicated solar company will invest time in understanding these needs, assessing the property, and then crafting a tailored solution, ensuring optimal energy production.
Red Flag Example: A one-size-fits-all package without proper assessment might not cater to your specific needs. If a quote is taking a copy and paste proposal, they might miss important requirements of your home or business.
- Open Communication:
The solar installation process involves various stages, and open, clear communication is crucial. Companies that prioritise client communication, addressing queries and concerns promptly, often ensure a smoother installation experience.
Red Flag Example: Difficulty in obtaining clear answers or a lack of proactive communication might indicate a problem with customer service and quality of their installations.
- Environmental Commitment:
Solar energy is the modern intersection of financial savings and environmental conservation. Companies that genuinely love the green cause often deliver installations that maximise both these benefits.
Red Flag Example: If a company’s pitch leans heavily on financial savings without touching upon environmental benefits, their commitment to sustainability might be superficial.
- Ask for Recommendations:
Personal experiences are invaluable. Friends, family, or neighbours who’ve transitioned to solar can offer insights, sharing their experiences with particular companies, both good and bad.
Red Flag Example: Recommendations that highlight prolonged installation times, subpar materials, or lacklustre service should be a consideration.
Are You Ready TO Speak to a True Solar Expert?
Embarking on the solar journey can be a difficult decision, but with the 10 considerations abovve, you can go a long way to weed out potential issues down the road with your solar installation for your home or business.
The right solar installation company doesn’t just provide panels; they offer expertise, support, and a vision for a brighter, greener future.
At ECOfootprint Limited, we’re not just passionate about solar energy; we’re dedicated to ensuring that every property owner has the best experience possible. We believe in transparency, quality, and genuine commitment to the green cause.
Considering the switch to solar? Reach out to ECOfootprint Limited today for a free solar system estimate.